Real problems, waiting to be solved
Oct 27, 2026
β’
1 min read
4 million complaints in 2025. 2.7 million got nothing.
Oct 20, 2026
7.5 million cold emails, 34,393 replies. Here's what the few that work do differently.
Oct 13, 2026
4 min read
A telecom went from a 5% to a 30% productivity gain. The AI didn't change. The work design did.
Oct 6, 2026
A price quote that leaves out physician fees, facility fees, and lab charges is not a price. The FTC just said so.
Sep 29, 2026
5 min read
The Postmaster General warned USPS could stop deliveries by early 2027. Congress was informed. Nothing changed.
Sep 22, 2026
Install 10 AI plugins and there's a 92% chance one of them can be exploited. The Postmark backdoor already happened. Nobody noticed.